FAQ
Frequently asked questions
If you couldn't find the answer you were looking for, we're here to help! Please feel free to reach out to us directly. Our team is ready to assist you with any queries or concerns you may have.
Contact usWhere are the Main Square Apartments located?
Both properties are in the heart of Kraków’s Old Town, just steps from the Main Square.
What attractions are nearby?
Saint Mary’s Basilica (200 m), Cloth Hall (180 m), Wawel Royal Castle (600 m), and Old Synagogue (1.5 km).
Are there any dining options close by?
Yes, numerous cafes, pubs, and restaurants are within walking distance.
Do you offer airport transfers and tours?
Yes, we organise private airport transfers and tours to sites like the Salt Mine and Auschwitz-Birkenau.
Does the total price include expenses or taxes?
The total price includes taxes. Additional expenses, if existing, would be indicated in the particular conditions of each apartment.
Is the cleaning service included in the total price?
Cleaning service fee is included in the total price.
I would like to book a couple of apartments for a bigger group of people
To book a couple of apartments, please contact us directly, so we can prepare an individual offer.
How do I get the booking confirmation and the keys?
The confirmation of your booking will be sent to the e-mail address that you have used in the reservation form. Key collection takes place at the office, located at Grodzka 4 Street. Our reception office is open: April – October: 10:00 a.m. – 8:00 p.m. November – March: 10:00 a.m. – 7:00 p.m. When arriving after 20:00, keys can be collected from a night-guard. When you receive the booking confirmation by e-mail, you will also get detailed instructions about how to collect the keys.
I want to know if there are beddings and towels in the apartment
Yes, apartments provide beddings and towels (also soap and shampoo) for number of people arriving to the apartment.