The confirmation of your booking will be sent to the e-mail address that you have used in the reservation form. Key collection takes place at the office, located at Grodzka 4 Street. Our reception office is open: April – October: 10:00 a.m. – 8:00 p.m. November – March: 10:00 a.m. – 7:00 p.m. When arriving after 20:00, keys can be collected from a night-guard. When you receive the booking confirmation by e-mail, you will also get detailed instructions about how to collect the keys.